Privacy Policy

Who we are

Our website address is: https://remotiqpartners.com.

RemotIQ Partners is committed to protecting your privacy and safeguarding your personal information in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and the Australian Privacy Act 1988.

We may act as either:

• Personal Information Controller (PIC) when we determine the purposes and means of processing personal data for our business operations and services.
• Personal Information Processor (PIP) when we process personal data on behalf of our clients under their instructions.

What Personal Data We Collect and Why We Collect It

Contact Forms and Lead Generation

When you interact with our website, submit an inquiry, request a consultation, download resources, or engage with our services, we may collect personal information such as your name, email address, telephone number, company name, job title, and any other information you voluntarily provide. We collect this information to respond to your inquiries, provide our services, manage client relationships, improve our offerings, and comply with applicable legal and regulatory obligations.

Comments

If comments are enabled on our website, when visitors leave comments we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available at https://automattic.com/privacy/.

After approval of your comment, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images published on the website.

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance security, analyze website performance, and provide a better user experience. Cookies may remember your preferences, maintain login sessions, and help us understand how visitors interact with our website. You can control or disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

If comments are enabled on our website, you may choose to save your name, email address, and website information in cookies for convenience when submitting future comments. Login-related cookies may also be used to maintain your authenticated session and preferred display settings.

Analytics and Technical Data

When you visit our website, we may automatically collect technical information about your device and browsing activity. This information may include your IP address, browser type and version, operating system, device information, pages viewed, dates and times of access, referring websites, links clicked, and cookie identifiers. This data helps us maintain website security, monitor performance, analyze usage patterns, improve user experience, and prevent fraudulent or unauthorized activities.

Embedded content from other websites

Pages on this website may include embedded content such as videos, images, social media posts, maps, or articles.

Embedded content from other websites behaves exactly as if you had visited those websites directly.

These websites may:

• Collect data about you
• Use cookies
• Employ additional third-party tracking technologies
• Monitor your interaction with the embedded content

We encourage you to review the privacy policies of any third-party websites you visit.

How We Use Your Information

We process personal information only when there is a lawful basis to do so and solely for legitimate business purposes. This includes delivering services, managing customer accounts, responding to support requests, administering contracts, meeting legal and regulatory requirements, protecting our systems from fraud and security threats, improving our website and services, and sending marketing communications where you have provided your consent. We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects without obtaining the appropriate consent.

Who we share your data with

We do not sell, rent, or trade personal information. However, we may share your information with trusted third-party service providers that assist us in operating our business, including website hosting providers, payment processors, cloud service providers, customer relationship management platforms, analytics services, and marketing partners. These providers are contractually obligated to protect your information and may only process it for authorized purposes.

We may also disclose personal information when required to comply with applicable laws, legal proceedings, court orders, regulatory requirements, or lawful requests from government authorities.

How long we retain your data

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including service delivery, legal compliance, tax and accounting requirements, contractual obligations, and legitimate business needs. Once the applicable retention period has expired, personal information is securely deleted, anonymized, or destroyed using appropriate disposal methods.

What rights you have over your data

Subject to applicable privacy laws, you may have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete information, request the deletion of your information, object to certain types of processing, withdraw consent where processing is based on consent, request data portability, and lodge a complaint regarding our handling of your personal information. Requests relating to these rights may be submitted using the contact information provided below.

Where your data is sent

Information submitted through our website may be processed by trusted third-party providers that support our business operations, including website hosting providers, cloud infrastructure providers, analytics platforms, customer support systems, and spam detection services. These providers are required to maintain appropriate privacy and security safeguards consistent with applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page and reflected by the updated “Last Updated” date above.

For material changes affecting how we process personal information, we may provide additional notice and obtain consent where required by law.